Dear spa guests!
To ensure maximum comfort for our guests, we have established etiquette for the spa, which we respectfully ask guests to follow!
- We highly recommend that reservations for spa services be made ahead of time;
- Please arrive five minutes early because arriving late will unfortunately shorten the duration of services;
- We recommend removing jewellery prior to using the spa;
- We cannot take responsibility for lost money or valuables that have been brought to the spa;
- Please respect the privacy of other guests. For that reason we ask guests to speak with a quiet voice in the spa;
- Mobile phones must be switched off in the spa rooms;
- Guests with high blood pressure, heart problems or other health problems, as well as guests who are pregnant, should let us know that;
- Children are permitted in the spa and for treatments only under adult supervision;
- There is no smoking in the hotel;
- Alcohol consumption is prohibited in the spa;
- We recommend that guests do not eat large meals immediately before or after undergoing treatments.
- In order to cancel orders or to change reservation times, we ask that guests inform us 24 hours in advance. Late cancellations will not be refunded;
- We reserve the right to change the price of treatments without notice;
- Spa packages will not be refunded, please reserve a new time for visiting;
- Gift cards cannot be refunded and must be presented upon arrival at the spa. Please note the expiration date on gift cards.
We hope you have a wonderful experience at the spa!
Information & reservations:
Phone: +372 3364 900